Frequently asked questions
Returns
What is your return policy?
We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 7days for a full refund or exchange. Please ensure the item is in its original condition with tags intact.
How long does it take to process returns?
Once we receive your returned item, it typically takes 7 business days to process your refund or exchange. We’ll keep you updated throughout the process via email.
Privacy
How do you protect my privacy and personal information?
We take your privacy seriously and employ industry-standard security measures to safeguard your personal information. Our website is encrypted to ensure secure transmission of data, and we never sell or share your information with third parties without your consent.
What information do you collect from customers?
Once we receive your returned item, it typically takes 7 business days to process your refund or exchange. We’ll keep you updated throughout the process via email.
Tracking Orders
How can I track my order?
Once your order has been shipped, you’ll receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through our website or the carrier’s website.
How long does it take for orders to arrive?
Once we receive your returned item, it typically takes 7 business days to process your refund or exchange. We’ll keep you updated throughout the process via email.
Cash on Delivery (COD)
Do you offer Cash on Delivery (COD) payment option?
Yes, we do offer Cash on Delivery (COD) for select locations. You can choose this option at checkout and pay for your order in cash when it’s delivered to your doorstep.
Are there any additional fees for COD orders?
Once we receive your returned item, it typically takes 7 business days to process your refund or exchange. We’ll keep you updated throughout the process via email.
Online Payments
What payment methods do you accept online?
We accept a variety of payment methods, including credit/debit cards, UPI, and other secure online payment gateways. You can choose your preferred payment option at checkout.
Is it safe to make payments on your website
Once we receive your returned item, it typically takes 7 business days to process your refund or exchange. We’ll keep you updated throughout the process via email.
